Refund Policy

Last Updated: April 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued by saulkrastne for purchases made through Saulkrastne. The purpose of this policy is to ensure transparency and fairness in our refund practices while providing maximum legal protection to saulkrastne.

Scope and Applicability

This policy applies to all customers who make purchases on Saulkrastne. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is governed by the laws of Lithuania (LT).

Definitions

  • Refund: A return of funds to the customer for a purchase made on Saulkrastne.
  • Customer: Any individual or entity that purchases products or services from Saulkrastne.
  • Purchase: The transaction completed by the customer on Saulkrastne.

Main Policy Content

1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

  • The product or service purchased is defective or not as described.
  • The customer requests a refund within 14 days of the purchase date.
  • The customer provides proof of purchase.

2. Non-Refundable Items

The following items are non-refundable:

  • Any digital products or services that have been accessed or downloaded.
  • Any services that have been fully rendered.

3. Refund Process

To request a refund, customers must:

  1. Contact saulkrastne via email at [email protected] or by phone at +3706104931385.
  2. Provide details of the purchase, including the order number and reason for the refund request.
  3. Return any physical products, if applicable, to the address provided by saulkrastne.

Refunds will be processed within 14 business days of receiving the refund request and any returned items.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return any applicable products in their original condition.

Limitations and Disclaimers

saulkrastne reserves the right to refuse a refund if:

  • The refund request is made after the 14-day period.
  • The product has been used or altered in any way.

In no event shall saulkrastne be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. We take reasonable measures to protect your information from unauthorized access or disclosure.

Changes to Policy

saulkrastne reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on Saulkrastne. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: saulkrastne
  • Phone: +3706104931385
  • Email: [email protected]
  • Address: Quadrum Business City, Konstitucijos pr. 21, 7th floor, Office 34, Vilnius LT-08130, Lithuania

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Lithuania (LT). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Lithuania.